Urban Spa Spa Etiquette

Relaxing Your Body

Absolutely Fabulous Urban Spa

Urban Spa Spa Etiquette

To ensure a relaxing atmosphere for all of our guests we ask that you:

  • Turn cell phones/pagers to silent or vibrate mode.
  • Use a “spa voice” in all areas of the spa.

Returns / Exchanges

  • Skin Care: You may receive a full refund within 10 days of purchase.
  • Gift Certificates Are non-refundable and non- transferable.

Methods of payment

We accept cash, debit, Visa, MasterCard, American Express and Essence Organic Spa Gift Certificates / Cards.

We gladly accept gift certificates from WaySpa and Spa Finder (RMT services excluded). Please advise at the time of booking if you are redeeming a gift certificate. Please note these gift certificates can not be used in combination with any ongoing spa promotions or specials. These gift certificates can be redeemed towards any regular priced services, including laser hair removal.

Service prices are subject to change without notice. Treatment times are approximate. Gratuities are not included in the service price.


Spa Arrivals/Arriving Late

Please arrive 15 minutes prior to your appointment, so that we may begin your treatment on time.

Your time is important to us and we are committed to offering all guests wonderful service. As a courtesy to our other guests, If you arrive late for your appointment, we may have to customize your treatment to fit in the allotted time or reschedule your appointment.


For Online Vouchers Redemption

More than 48 hours notice – canceled without voiding your vouchers.
Less than 48 hours notice or failure to show – the service(s) you booked from your voucher will be void and will no longer be redeemable.

Laser Hair Removal Clients with vouchers- We require 24 hours notice for cancellations or $50 charge will be applied and next appointment will be scheduled 6-8 weeks after.



  • We request that you leave all jewelry at home. We are not responsible for any lost or stolen items.
  • Children under the age of 13 will not be permitted in the spa unless they are having services.


During treatments, your body will be draped with sheets or towels to ensure your privacy. However, because your relaxation and enjoyment is our number one priority, please feel free to leave on as much clothing as makes you feel comfortable.

Sanitization and Sterilization

At Absolutely Fabulous Urban Spa sanitization and sterilization is a priority. It is very important that you have a relaxing and stress-free environment in which to enjoy your spa experience. In order to achieve this environment, the equipment and furniture used in a treatment are thoroughly cleaned using hospital grade sterilants and virucides. The products we use are safe for you and our environment. If an item can’t be thoroughly sterilized/ /then it is thrown away or given to you for home use.

Our Policies

At the time of your reservation we do require a credit card number, gift certificate number or payment in full, otherwise, your appointment cannot be taken. When you reserve your ME time with us and you need to cancel, as a courtesy to our therapists and our other guests, we do require a minimum of 24 hours notice to cancel an appointment. For 3 or more services a minimum of 48 hours notice is required. If less than is given the following may apply:

  • For anyone or more services, a fee of 50% will be applied
  • For spa packages, 50% of the package will be applied
  • For all, no shows 100% of the service/package will be applied

We do understand that things “come up”. If we can fill the appointment time, you won’t be billed at all

Becoming A VIP Member Will Entitle You To VIP Absolutely Fabulous Discounts And Promotions

Absolutely Fabulous Urban Spa


Our goal is to offer you an urban retreat for wellness and beauty, where we combine superior customer service with a variety of results-oriented treatments.

Absolutely Fabulous Urban Spa


Tuesday - Friday: 10 am - 6 pm
Saturday - Sunday: 10 am - 6 pm
Monday: Closed

Absolutely Fabulous Urban Spa


Tel: 604-738-6245
Email: treatme@myspa.ca
Website: www.myspa.ca

Absolutely Fabulous Urban Spa


  • Facial & Skin Care
  • Body Massages
  • Body Care & etc...